Privacy Policy

Effective Date: February 12, 2025

SmartNetworkSolutions Corp (“SmartNetworkSolutions,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including information gathered through our SMS messaging services powered by Twilio.

1. Information We Collect

We may collect the following personal information:

• Name, phone number, and email address.
• Message content, communication preferences, and interaction history.
• Technical information such as IP address, browser type, and access times.

2. How We Use Your Information

Your information may be used to:

• Send you SMS messages, updates, reminders, and promotional content.
• Respond to your inquiries and provide support.
• Maintain message records for follow-up and service improvement.

3. SMS Messaging Policy

By providing your mobile phone number through our website contact form (Contact Us), during account creation, or in person, you consent to receive SMS messages from us.

You may also opt in by texting START to our number.

Message frequency varies. Message and data rates may apply.

To stop receiving messages, reply STOP at any time. To get help, reply HELP or contact us at privacy@smartnetworksolutions.us.

4. Data Sharing

We do not sell or rent your personal data. We may share information with:

• Twilio (our messaging provider) to deliver SMS messages.
• Service providers who assist in operating our business.
• Legal authorities if required by law.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Security

We implement reasonable safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at privacy@smartnetworksolutions.us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

SmartNetworkSolutions Corp
Email: privacy@smartnetworksolutions.us
Website: https://smartnetworksolutions.us